About 2.5 months ago, I wrote about my brake rip-off at Monro . Unfortunately for me, I neglected to do a follow-up post. If I had, I would have told you that I filled out an online survey about 10 days later, completely bashing my experience. The very next day, I received a call from J, the guy at the local Monro, who tried to explain himself. I won't bore you with the details, but suffice it to say he did nothing to convince me to come back. Around this time, my car started to make funny noises, some of which sounded like knocking. I took it to my usual mechanic, who simply tightened my caliper mounting bracket. When I asked what this was about, my mechanic asked if I had recently had brakes put on. Grr. Apparently, had my mechanic not made this fix, my brakes could have eventually fallen off. Lovely. I called Monro that afternoon to tell J what happened. He told me if I brought the bill in, he would pay for it. Or I could have two free oil changes. I, stupidly, opted for the...
The various, and usually long-winded, thoughts that swim around my head.